| Issue ID | 1533874 |
| Internal NHTSA # | 11173341 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 01/01/19 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Vehicle has said service air suspension numerous times. Took to the dealer several times and the mechanic cant find anything wrong or replicate the issue. Now car is stuck with the front suspension all the way at the bottom and the back is stuck in a higher position. Hear air compressions in the back of the car, air suspension is trying to activate but wont move. Is able to drive at various speed. Attempted to raise and lower at park, neutral and moving at various speeds from 5-60mph. Was warned to not drive unless needed to because vehicle could lose control easily. *car is up to date on recalls and service reports. Seems like a big safety issue |
| Vehicle Mileage at Failure | 123000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RILEY, KS |
| VIN pattern | 1C4RJFCG8CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |