| Issue ID | 1139148 |
| Internal NHTSA # | 10663548 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 29/12/13 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | The quadra-lift suspension failed and the front end dropped. The weather was in the low teens or high single digits. A warning was displayed: "immediate air suspension system repair/service is required." also: "air suspension system cooling down--wait." the dealer replaced a fuse. On jan. 30, 2014 the same thing happened again in similar weather. The dealer replaced the fuse again, performed several tests and replaced the air control module. Last week an error code appeared in 25-degree weather: "air suspension system cooling down--wait." an on-line search of jeep forums, etc. Show this problem is not unique to me. The dealer says nothing else can be done until the front end fails again. |
| Vehicle Mileage at Failure | 33160 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ASHEVILLE, NC |
| VIN pattern | 1C4RJFBT8CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |