2012 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2012 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2012 suspension and complaints other owners have filed.
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2012 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects

 Issue ID1122780
 Internal NHTSA #10648778
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2012
 File date16/10/14
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemI have had multiple minor issues with this vehicle and returned for repair as many as 3 times to get them fixed. Those are minor compared to the challenges i encountered last week with the vehicle. I took it into service the brakes for normal ware and tear and had two recalls taken care of. I also had the rear window which was leaking fixed (3rd time) and dashboard trim repaired (2nd time). About an hour after leaving the dealer the check engine light came on. I returned to the dealer the next day and they discovered it had 2 bad codes that had something to do with a bad ground. Their first thought was the recall work was not done properly. Once they dug into the codes they discovered a couple of things. First the module-active dampening was bad at a cost to me of $749. 00. In my opinion this module had nothing to due with my care for the vehicle and should last the life of the car. It was so hard to get it took the dealer 2 days to find one. They also commented it was the first they have ever replaced. They also discovered due to the check engine light that one of the shocks is bad and will cost approx. $1600. 00 to replace and they are none to be had right now. They are on back order. Again another part that should not be replaced in less then 2 years of highway use. This is a srt model (the most expensive car in chrysler's line) and it only has surface street and highway miles on it. As for the shock the dealer is asking jeep to pay for all of it except $100. 00, we shall see. Finally they discovered something they call a "bracket" which is an electrical wiring harness was bad. It was explained to me that they repaired it but if it goes out again it will be another $1600. 00 repair. Once again should not a electronic component that would have to have the dash board removed to replace it last the life of the car?
 Vehicle Mileage at Failure53000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateBEXLEY, OH
VIN pattern 1C4RJFDJ9CCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders8
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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