This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2012 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2012 suspension and complaints other owners have filed.

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2012 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects

Issue ID	1065642
Internal NHTSA #	10588132
Manufacurer	Chrysler Group LLC
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2012
File date	07/10/13
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	My car makes a terrible noise on suspension, first started on the back of the car, i've send it to a local jeep dealer to repair it on warranty and after 4 visits they change my shock absorbers (rear), right after that, the noise disappeared for a couple of days and return again, i went again to the dealer, they refused to change it again and set up a meeting with jeep local warranty manager in pr, their representative drove the car along with me, heard the noise and said, there was nothing they could do, because this was a problem with all jeep cars from that year (2012) and there was no way to fix it (it might have a recall someday) but i should keep it that way since there were no risk. Then he authorized (after i insist) to change it again the shock absorbers (rear), this time the noise was gone for 2 weeks and came back again. The noise returned again louder, it seems my front and back wheels are loose and i hear a noise on the front of the car (and felt on the steering wheel like something was loose) every time i hit the brakes. On april-2014 i called again jeep representative in pr and explained all that was happening, he then set up another service on chrysler/jeep dealer puerto rico and on 04/21/2014 the dealer representative took my car for repair and said they changed again the shock absorbers (rear) for the third time and also changed another piece to fix the front noise. Again for 2 weeks the rear noise disappeared and now returned louder and also on the front of the car makes a snap noise every time i start the car and sometimes when i make turns (left and right). My warranty expires on 28/feb/2015 and it seems chrysler/jeep is just pushing it until i hit this date and no longer be responsible for the repair. I`m afraid for my family`s security since we use this car on daily basis on freeways here in pr for our commute.
Vehicle Mileage at Failure	12000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SAN JUAN, PR
VIN pattern	1C4RJEBTXCCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	8
Drive train type
Transmission type
Vehicle speed	20
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5TDBT48A01S009316 1M2GR2TC2KM001003 RLHKF4714PY100207 VF30A9HD8DS013899 VF3LCBHZWGS289795 93CXM80267C134285 W1N2476121W174748 WVWZZZ1KZ7M156235 VF3CCHNZTGW036426 WBA3K5105FK429423 KMHEN41BPXA105429 MPAUCS85GGT000729

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2012 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects, Recalls and Failures

2012 Jeep GRAND CHEROKEE Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?