| Issue ID | 1725975 |
| Internal NHTSA # | 11397098 |
| Manufacurer | Chrysler (FCA US, LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 06/10/20 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | When i was driving straight down the street going about 35 mph, i heard a loud explosions like noise and then my jeep became disabled. I took the vehicle to the shop and i was told that the vehicle was totaled and that the body and frame of the vehicle had completely separated itself from the vehicle. I have been told by several people who have inspected my vehicle including the dealership and insurance company that this is a manufacturer defect to my vehicle. Everyone who has inspected the vehicle has stated they have never in life seen a vehicle come apart the way my jeep has and it should have never happened. The dealership and i have been trying since october 6, 2020 to get mophar and fca customer care to take responsibility for the vehicle and send an engineer out to inspect the vehicle for recall. The dealership has explained to me that the vehicle has slowly been separating itself from the body due to a manufacturing defect. |
| Vehicle Mileage at Failure | 153890 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RUSTON, LA |
| VIN pattern | 1C4RJEAG2CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |