This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2012 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2012 structure body and complaints other owners have filed.

Enter valid VIN:

2012 Jeep GRAND CHEROKEE Structure Body Problems, Complaints and Defects

Issue ID	1284210
Internal NHTSA #	10865600
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2012
File date	15/05/16
Component	STRUCTURE:BODY
Product type code	VEHICLE
Description of the problem	Failure of automatic rear tailgate and associated obstruction/safety sensor mechanisms. Tailgate opens to within an inch or two of full height then silently starts to fall back at an increasing velocity and slams shut. Pressing the control button to stop the fall does not work nor does the rapid drop stop when encountering an obstruction. When tailgate first started to reverse direction i reached in to press the button to stop or reverse it and it continued downward and pinned my arm and caused me to wrench my back. Had anyone leaned into the back as it was going up, it would have silently slammed back down on their head or neck resulting in serious injury as the tailgate is quite heavy and quickly gains substantial momentum and force. Since the tailgate never reaches full height it appears that safety interlocks do not get activated/triggered hence it becomes a dead drop. It appears that the cause is a loss of pressure in the right rear strut, though other electronic factors may be considered. This is a very dangerous defect that has the potential to cause serious or even a fatal injury. A repair is scheduled at the dealer on may 25. Other incidents of this type have been reported on google search.
Vehicle Mileage at Failure	35500
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WESTPORT, CT
VIN pattern	1C4RJFCT9CCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JM1BK123251277556 3HDSA2H55TM101486 WF0DXXGAKDFJ01607 WDCDA0EB1EA400038 WDBFA68F72F201766 ML0M100AACT001436 93ZE12JMZL8937734 5TFRV54138X043100 JS1VR51A8J2102890 2C4RC1S72PR501471 93CXM80267C134285 9BD27835K07360775

Rating: 4.7 from 5 (3783 reviews)

2012 Jeep GRAND CHEROKEE Structure Body Problems, Complaints and Defects, Recalls and Failures

2012 Jeep GRAND CHEROKEE Structure Body Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?