| Issue ID | 1606089 |
| Internal NHTSA # | 11265351 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 25/10/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | In 2016, my 2012 jeep grand cherokee laredo had about 38k miles when i found out that my vehicles rack and pinion had a "minor leak" that they service center recommended i "keep an eye on." this was something i really needed to save for because it would cost $3000 to repair and i had just purchased the vehicle! Less than a week later i was in an accident because i lost power steering while driving with my family. This forced me to replace the rack and pinion as well as further damage. This is pretty unusual for a car with mileage that low. Additionally, it is ridiculous that this issue hasn't been a sufficient impetus for investigation considering how ubiquitous that exact claim is among jgcl owners. These common claims suggest that the issue isnt caused by the driver, but is in fact, a manufacturers defect. Appropriately, the manufacturer is obligated to remedy this defect.. The consumer stated the alternator failed and caused a fire. The consumer requested to be reimbursed for the repairs as the vehicle exhibited the failure described in a recall. *js *js*dt*jb |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | MONTGOMERY VILLAGE, MD |
| VIN pattern | 1C4RJFAG2CCXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |