| Issue ID | 1548130 |
| Internal NHTSA # | 11190047 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 21/12/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Safety recall was done incorrectly, leading to brakes freezing up. Dealership was unable to provide paperwork showing that the recall had been done accurately. According to recall t59/nhtsa 17v-572 a vacuum test should have been completed. If the booster did not pass testing, the brake booster should have been replaced. The brake booster was not replaced, allowing moisture to enter and freezing up. Images of the correct installation should have been taken in order to be submitted for the recall. The jeep was in a shopping plaza, moving from parking lot to another when the brakes froze up. Unable to get call back from dealership service manager. *dt consumer stated rust built up inside, because moisture was getting in. *jb *dt*jb |
| Vehicle Mileage at Failure | 84909 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SISTERSVILLE, WV |
| VIN pattern | 1C4RJFAG8CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MIKES CERTIFIED AUTO REPAIR |
| Dealer's telephone number | 304-455-3833 |
| Dealer's city | NEW MARTINSVILLE |
| Dealer's state code | WV |
| Dealer's ZIP code | 26155 |