| Issue ID | 1531994 |
| Internal NHTSA # | 11171895 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 01/07/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle had faulty brakes. On occasion, the brake pedal had to be depressed all the way to the floorboard to stop the vehicle. On other occasions, the brake pedal could not be depressed at all. Pomoco chrysler jeep dodge ram of newport news (12629 jefferson ave, newport news, va 23602, (757) 369-3565) repaired the water shield above the brake booster per an extended warranty. However, while the contact was driving and came to a rolling stop, a minor fender bender occurred with the preceding vehicle. A police report was filed. The contact was not injured. Two independent mechanics diagnosed that the brake booster cable was the cause of the failure. The vehicle was towed to an unknown dealer in williamsburg, va where the brake booster cable was removed and replaced with a new part. The manufacturer was contacted and the faulty part was sent to them for analysis. The failure mileage was 80,000. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | EMMITSBURG, MD |
| VIN pattern | 1C4RJFAG2CCXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |