| Issue ID | 1346326 |
| Internal NHTSA # | 10939778 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 04/01/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I was driving down a busy road in our town today. The battery light came on. Approximately 10 minutes later while still driving, the lights on dash started flashing on and off, seatbelt alarm started going off, windshield wipers started working without turning on. The radio turned off. I lost power steering. The vehicle shut off while still driving down the road. I had no power breaks--seemed to almost stop working. I was fortunate to get on side of road in grass to keep from getting hit by another car. If there had not been a grassy area there would have been an accident. The vehicle then was completely shut down--door locks would not work- tried to put key fob in ignition and could not get it back out--was unable to get back gate opened. I had to have car towed to dealership where i was told it was the alternator which in turned destroyed the gel type battery. I was also informed this was not covered under the alternator recall due to not matching my vin number. I was first quoted $2,000 to cover the damage. I am very upset due to the fact that there could have been a serious car accident today. I am thankful my child was not in the car with me. I think it is terrible that the recall does not include the alternator in this 2012 grand jeep cherokee when the description of what "could" happen did happen to me today. I feel that chrysler/jeep should cover this damage in the recall of the alternator. |
| Vehicle Mileage at Failure | 93000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ELIZABETHTON, TN |
| VIN pattern | 1C4RJFBG0CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |