| Issue ID | 1325866 |
| Internal NHTSA # | 10915642 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 10/10/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I drove my car not even three houses away from my residence and had to stop at a stop sign. Going roughly 10-15 miles and i could not stop my car. My brakes were hard and nothing happened. My car missed an incoming car and i swerved onto a curb to stop my car. My brakes were completely out! My car had to get towed to the dealership and come to find out it was a recalled part on the car that made the brakes not work- brake booster. Dealership said t would be replaced. They called next day to tell us it would not be replaced due to an expired warranty. And to call chrysler 800 hotline. It got us nowhere. The rep refused to put a manager in the phone indicating they will call me back after their 1 day policy. And that my car was already fixed and that i should pay for it and they might reimburse me for it in 3-5 business days. Chrysler is refusing to pay for that recalled part. |
| Vehicle Mileage at Failure | 15 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILWAUKEE, WI |
| VIN pattern | 1C4RJFAG3CCXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |