| Issue ID | 1143094 |
| Internal NHTSA # | 10668427 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 01/07/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I have been waiting for about 6 months to have my vehicle's brake booster repaired. I have contacted brenner chrysler jeep three times about this recall and chrysler once since my first recall notification. Each time i have been told that more than 100 vehicles remain ahead of mine at this dealership and parts are being shipped for repair slowly and erratically. I have been refused anything in writing to verify my place on the dealership's repair list. All my calls have been answered with unsympathetic, unconcerned, and uninformed responses, and until now, with chrysler's second notification, i was refused information on how to report this situation to the national highway traffic safety administration when i asked. Both brenner and chrysler refuse to update me on the availability of fixing this recall. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MECHANICSBURG, PA |
| VIN pattern | 1C4RJFAG2CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |