| Issue ID | 1138247 |
| Internal NHTSA # | 10662951 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 05/06/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Recall p14 / nhtsa 14v-154 i got this recall notice and called the dealer on june 5 to have the repair made. They said they did not have parts yet and would put me on the wait list and that i will be notified when the parts are available. I called again on july 18 (6 weeks later) and they said they still did not have parts and again said that i'd be notified. It is now december, over 6 months later, and i still have received no notice for this. I just called again and have finally been scheduled for january. I don't know how much of the fault is the manufacturer and how much the dealer, but it shouldn't be 7 months to fix a safety issue with my brakes. And if i'm told that i'd be notified when it can be scheduled, then i should be notified and not have to repeatedly call back. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOVELAND, CO |
| VIN pattern | 1C4RJFBG4CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |