| Issue ID | 1113074 |
| Internal NHTSA # | 10638083 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 31/12/13 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | My 2012 jeep grand cherokee experienced brake difficulties during the winter 2013/2014 twice. I blamed it on the extreme cold we were experiencing at the time. Shortly thereafter, the brake recall notice was issued to the media. I immediately called my local chrysler/jeep dealer to inquire about the recall. I was informed that they had not been given notice to make appointments for the repairs. Approx 1 month later the official recall notice was received by mail. I again called the dealer who told me i was #12 on their repair list. He also noted that the parts were being sent "a couple at a time" and that it could be a while. Months later, i have called for an update and am still #5 on the waiting list. I let them know that i truly had experienced the failure and was concerned about winter weather coming soon. They said that they would get to me as soon as possible. I am very disappointed in the response to our concerns... Especially having experienced the failure. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | OWOSSO, MI |
| VIN pattern | 1C4RJFAG3CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |