| Issue ID | 1108540 |
| Internal NHTSA # | 10631937 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 05/05/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I received a safety recall last spring for p14/nhtsa 14v-154-brake booster. I made an appointment to have the brakes inspected may 5, 2014. At that time the dealer did not have the parts (water shield) to place over the brake booster. I just spoke with the dealer service department today (9/9/14) and they still do not have the part nor do they have any idea when they will have the preventative part. If this issue is of no concern then why was a safety recall issued? If it is of concern (and i might add we are headed into the coldest and rainiest time of year here) then why are there no parts available to preempt a known safety hazard? Having had other vehicles that had safety recalls and dealing with different manufacturers, i never had to wait over 5 months for a safety recall replacement part. I believe that the chrysler corporation has dropped the ball and the potential expense of my families safety. For this i am placing a formal complaint! |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | POST FALLS, ID |
| VIN pattern | 1C4RJFAG5CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |