| Issue ID | 1108346 |
| Internal NHTSA # | 10631777 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 01/05/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I have been waiting for my local jeep dealer to fix a safety recall notice related to a brake booster on my 2012 jeep grand cherokee. I've been waiting since may. This is unacceptable! I have a 7-months-pregnant wife, and how am i supposed to feel she is safe and secure in a car which could potentially have a brake issue? Now, fast forward to september and i've received another recall notice, this one pertaining to sun visor wiring. How long should we be required to wait for these to be fixed? I've had recalls on my 2010 mercury mariner and 2005 mazda tribute recently, and both were handled immediately. So i would very specifically like to lodge a complaint against chrysler and its parent, fiat. Local dealers need to be supplied with replacement parts far more quickly. (and, for the record, i've owned five jeeps. I'm loyal to the brand, which is all the more reason why this is upsetting.) the dealer isn't helpful at all - all they tell us is that we're in a queue and waiting on parts. It's enough waiting. This is a safety issue that must be alleviated immediately. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MANALAPAN, NJ |
| VIN pattern | 1C4RJFAGXCCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |