| Issue ID | 1102386 |
| Internal NHTSA # | 10627700 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 15/08/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I had brought my grand cherokee in for a recall i received. I was told that i needed a booster and shield for my brakes & they would call me when the parts came in but the car was safe to drive. On 8/13 i called to follow up since i hadn't heard anything from the dealer & was told the parts were on back order and they weren't sure when the parts would be in but again told the car was safe to drive. I explained to them i was hearing air when i pressed on the brake they said that was the booster but it was fine. On 8/15 at 6am on my way to work i was doing 75mph with the flow of traffic. The car infront of me slammed on his brakes i did the same, but my car didn't stop. Thankfully it was early enough that i was able to swerve an not crash or die! I then got to work and had my car towed to the closest dealer, i wasn't given the option of a rental car until that evening and with my work hours i was not able to get a rental until monday. I picked up my car on 8/22 after they were able to track down the booster &shield. On my way home about 20min into the drive my traction light and check engine light came on. I took the car to my local dealer & they told me that when the dealer who fixed the booster and shield didn't do the recall properly & didn't adjust the the brake switch properly. I was driving with my brake lights on & the lights stayed on even when i was outside the car. They told me i was lucky that the car didn't power down on me & shut off. They dealer where i was fixed the brake switch thankfully, but more importantly the booster blew on my car and i almost died!!! I feel someone needs to know about this and hope that putting it on here will make people aware that with this recall the car is not safe to drive. I was lucky, but someone else may not be. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BELLINGHAM, MA |
| VIN pattern | 1C4RJFBT2CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |