Issue ID | 1083836 |
Internal NHTSA # | 10608152 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2012 |
File date | 15/05/14 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | My wife has contacted the jeep dealership in fayetteville ar about her brakes not feeling correct and took the jeep in to get checked and was told no recall had been issued. Within 2 weeks there was a recall however we have been told after the recall came it would be 5-7 business days for the part to come in. We are over two months later with no resolve and not feeling any better over the issue. Multiple phone calls and me going in person to the dealership we are now told sorry we can not tell you how long the wait will be for our part to come in. If there is such a severe issue that is causing fatalities then why is it when someone reports having had issues with the way the brakes felt once applied why is nothing being done at this point? This is our primary vehicle for our family and the news on the recalls is steady getting worse. We understand thousands of people are affected but how long is the final wait going to be? Should i be preparing for getting another vehicle so i don't have a death trap going into the winter? We like the vehicle but at this point the issues needs to be resolved in a more timely manner, as to if it will be fixed before a set date or the complete buy back of the vehicle. |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FAYETTEVILLE, AR |
VIN pattern | 1C4RJFAG1CCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 03/10/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |