| Issue ID | 1075597 |
| Internal NHTSA # | 10597769 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 11/06/14 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I responded to a safety recall concerning a brake booster for the above referenced vehicle. The recall notice stated that after an inspection of the issue, if a repair or replacement of parts were needed, the repair would be performed at that time. However, i was informed that they (the dealership) do not have the parts on hand, and that it will take about two months to get those parts in. This is unacceptable. If the manufacturer sends out a safety recall, then they should have already supplied the dealerships with those parts. And at the very least, if it was going to be necessary to order those parts, there is no excuse for it taking close to two months to receive. I also take issue with the statement that "it's ok to drive your car until the parts get here". If it's considered so safe, why the need for a safety recall? |
| Vehicle Mileage at Failure | 60000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIDWAY, FL |
| VIN pattern | 1C4RJFAG6CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |