2012 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2012 service brakes. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2012 service brakes and complaints other owners have filed.
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2012 Jeep GRAND CHEROKEE Service Brakes Problems, Complaints and Defects

 Issue ID1043114
 Internal NHTSA #10566547
 ManufacurerChrysler Group LLC
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2012
 File date26/02/14
 ComponentSERVICE BRAKES
Product type codeVEHICLE
 Description of the problemMy 2012 jeep grand cherokee laredo had a brake problem and the service dept at nielsen jeep in east hanover, nj, diagnosed it a brake booster failure. This is not a problem that should occur in a well-maintained 2 year old vehicle. The service manager (who was very nice and courteous) explained that the car is unsafe to drive (the brakes could fail) but that the part is not available anywhere. It is on national backorder and there is no anticipated delivery date. The dealer denied my request for a loaner car so i filed case # 24644312 with chrysler to appeal for a loaner/rental car. Chrysler escalated my request to the "highest level" but then also denied the loaner/rental car. I need my car to get to work. While i can ask someone drive me to work for a few days, it is unreasonable to do so for an undetermined period of time. I have no choice but to pick up my car and continue to drive it until the part comes in. I hope the brakes do not fail in the meantime. The service manager told me there were also 3 other jeep grand cherokees in the shop awaiting the brake booster part. I am filing this complaint because this is an unsafe circumstance and as i have learned, this is not isolated to only my vehicle. My hope is that chrysler jeep will provide an alternative transportation option to owners, such as a loaner car or rental reimbursement, while they are awaiting the part. Also, i hope for chrysler jeep to accelerate the manufacturing of this part. I think a recall is probably in order for the jeep grand cherokee. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure45560
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateCHATHAM, NJ
VIN pattern 1C4RJFAG5CCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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