| Issue ID | 1663602 |
| Internal NHTSA # | 11326340 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 15/05/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Upon pulling out of a parking spot, the front passenger seat headrest safety mechanism activated, propelling the headrest forward, for no foreseen reason. The vehicle was not and has never been in an accident. Upon inspection, it seems that a plastic part within the headrest cracked, thus causing the safety mechanism to fail and deploy on its own. *bf*jb |
| Vehicle Mileage at Failure | 145000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DESTREHAN, LA |
| VIN pattern | 1C4RJEAG9CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/05/12 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | RAY BRANDT JEEP |
| Dealer's telephone number | |
| Dealer's city | HARVEY |
| Dealer's state code | LA |
| Dealer's ZIP code |