2012 Jeep GRAND CHEROKEE Power Train Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2012 power train. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2012 power train and complaints other owners have filed.
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2012 Jeep GRAND CHEROKEE Power Train Problems, Complaints and Defects

 Issue ID1397403
 Internal NHTSA #11012805
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2012
 File date24/07/17
 ComponentPOWER TRAIN
Product type codeVEHICLE
 Description of the problemWhile driving home from work during rush hour traffic on the highway, the red battery light came for the first time since i owned the vehicle. Within minutes of the light appearing, the jeep's air conditioning went off, all warning lights appeared on the dashboard and the windshield wipers turned on (without prompting them). All three of these things happened within seconds of each other so i tried to pull over to the side of the highway but the jeep lost all power and stalled in the right lane of the highway. There was absolutely zero power so i was unable to turn my hazard lights on or put the car in neutral to roll to the breakdown lane (see attached picture). I then had to exit the jeep into oncoming rush hour traffic in the left lane and luckily made it safety to the shoulder where i called 911 and triple a for a tow. The jeep was towed to my local mechanic who said the alternator failed and that he had to unplug it from the battery since it was still producing excessive heat hours after it arrived there. I then called the fca customer service and referenced recall t36, since the exact same thing happened as the description provided (although i did not have any recalls on my vin). They put me in touch with the local jeep dealership to set up an appt so i paid for another tow there. The next day i receive a call from the service dept that my alternator failed, which drained my battery, which broke my module powertrain control computer totaling $2,134 in repairs. They cannot confirm nor deny that my jeep is part of recall t36, but regardless since my vin does not have any recalls on it, that i have to pay in full and that if down the road there is a recall that i will get reimbursed. I then call the fca customer service back and they check their internal system and confirm that i am not part of recall t36 and there are no outstanding recalls for my jeep.
 Vehicle Mileage at Failure115686
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSEYMOUR, CT
VIN pattern 1C4RJFBG5CCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase01/05/25
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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