| Issue ID | 1647736 |
| Internal NHTSA # | 11311707 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 26/02/20 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The vehicle does not start at times, it also has started just dying on the road. In november 2019, we received a recall notice on our jeep owner portal. There is a fuel pump relay failure. Since then, we have regularly called the dealership and a remedy is still not available. This is becoming a huge safety concern for our family as the vehicle is now dying in traffic. When i have my foot on the gas, i can feel the vehicle is not receiving gas. Sometimes it dies entirely and other times it putters and jolts back to life. This happens several times a week. I just got off the phone with the dealership again and they said no remedy is available. I described what is going on with the vehicle and they stated that sounds like the recall causing the issues. Today i was almost hit by a semi truck because the jeep died in traffic. |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CIBOLO, TX |
| VIN pattern | 1C4RJFAT1CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |