| Issue ID | 1348540 |
| Internal NHTSA # | 10944954 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 05/01/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Similar to other complaints i've seen and related to the tipm / fuel pump relay in my opinion . Car cranks but fails to start , however with a little patience and re trying it occasionally works . The battery was replaced and still persisted . Then the keys were replaced and still persisted . Then the win module was replaced and still persisted until finally i couldn't get it started after several attempts . Towed to dealer and they think its fuel pump. ( but not 100% sure ) noticed intake manifold is cracked now too. ( from cranking over and over perhaps ? ) recall on the tipm resulted in them installing external fuel pump relay but my guess is the tipm is defective and the external fuel pump relay was band-aid solution . I'm still waiting to hear back from the dealer . I told them to start a tech ticket with head office so the unnecessary costs don't escalate any further . |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TORONTO, NY |
| VIN pattern | 1C4RJFCT5CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |