2012 Jeep GRAND CHEROKEE Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2012 fuel propulsion system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2012 fuel propulsion system and complaints other owners have filed.
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2012 Jeep GRAND CHEROKEE Fuel Propulsion System Problems, Complaints and Defects

 Issue ID1342114
 Internal NHTSA #10936004
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2012
 File date17/12/16
 ComponentFUEL/PROPULSION SYSTEM
Product type codeVEHICLE
 Description of the problemTook my 2012 jeep grand cherokee to arrigo chrysler dodge jeep for 2 recalls in september 2016 one wiring issue in the visor and one fuel pump relay. Dealer informed me recalls were remedied. December 16, 2016 i was experiencing problems starting vehicle and problems with vehicle sputtering while driving and while stopped. Took car back to arrigo to diagnose problem. Was told problem was fuel pump relay at cost of approximately $650. Expressed my concerns that although recalls were recorded as "performed" in their system, car was not properly repaired. Service advisor told me there was nothing else wrong with my vehicle and the recall actually took place june 2015. That is incorrect as i called fca and they in fact verified that in their system, recall was entered as "completed" in september 2016 at same dealer, arrigo. Called arrigo and service advisor said he re-checked the vehicle and the fuel pump relay was actually in good shape, it was serviced in september 2016. He said the reason the check engine light was on was because the software needed updated and the check engine light would be okay and the vehicle was performing "as it is designed to work" having no other problems. I hesitantly paid $75 to have the "software updated" to avoid the $150 diagnostic fee if there is no service. One hour after i paid and left the dealer the check engine light came on and the vehicle began acting exactly like it had before "servicing" at the dealer. Also later in the evening i tried starting the car and noticed the car would continue to crank without turning the vehicle on. Again, the same problem i had before i took my car in. I believe no action was taken in repairing recall issues and they are trying to make customers pay ($650 in my case) to actually make the repairs.
 Vehicle Mileage at Failure99990
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateWEST PALM BEACH, FL
VIN pattern 1C4RJEAG5CCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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