| Issue ID | 1197986 |
| Internal NHTSA # | 10732956 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 12/03/14 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | While driving the vehicle just quit. After some time it started again. This has happened 3 times but fortunately all a low speeds. Called the dealer service dept. And they said they have had no problem with these vehicles and if they were not able to recreate the problem there was nothing they could do. After checking possible recalls on line and finding one that appeared to be a possible cause i called the dealer again. They then admitted there was a possible problem and scheduled an appointment.. When i picked the vehicle up they said they couldn't fix it because there was no fix available yet. I asked them if they expected me to drive a vehicle that was unsafe to drive and they repeated there was no fix for the vehicle so please take my vehicle and leave. I have not been able to drive the vehicle for fear it would quit at a higher speed and cause a serious accident. This vehicle is our main transportation but still cannot be fixed. Please let me know how to resolve this problem so i can again have transportation. Thank you. |
| Vehicle Mileage at Failure | 22000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BILLINGS, MT |
| VIN pattern | 1C4RJFCT7CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |