| Issue ID | 1167001 |
| Internal NHTSA # | 10694672 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 07/03/15 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My 2012 jeep grand cherokee suddenly began having problems starting. Since mar 7th there have been 3 incidents in which pressing the start button caused the engine to turn over but not start. All 3 incidents were situations in which i was trying to restart the car within 30 minutes of previously turning the car off. 2 of the 3 incidents occurred within 15 minutes of turning the car off. For example, i forgot to bring an item with me from my house, turned the car off and went in the house to retrieve the forgotten item. Then, when trying to restart the car the engine would turn over but no ignition from the cylinders. Subsequent repeated efforts to start the car were futile, but if i waited 30 minutes or more the car would start up. This problem creates difficulty for anyone doing a short errand such as buying something from a convenience store or dropping the kids off for school. I read that chrysler will be issuing a recall on the fuel pump relay, i hope this helps. I am filing this complaint to make sure my name gets included among those that need repairs. Thanks. |
| Vehicle Mileage at Failure | 27421 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOZEMAN, MT |
| VIN pattern | 1C4RJFCT3CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |