| Issue ID | 1087089 |
| Internal NHTSA # | 10610321 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 01/07/14 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | I was getting a burning plastic smell i brought the vehicle to manfredi service center in staten island ny they tried to tell me it was my air freshener after pushing for a fix they flushed a coil ... Immediately called them after picking up the vehicle and was told to bring the car back monday .... Saturday while driving intense smoke filled the cabin from the drivers side headliner i had the car towed back to service where they disconnected the vanity and gave me the car back awaiting parts they also dragged the car onto the tow truck due to no start and replaced the battery and alternator when i received the car the drivers seat belt was inoperable and had to be fixed as well as the car dented ..... I am awaotomg parts the smell persists and causes me to have headaches thank you for your time i would appreciate any info on this. |
| Vehicle Mileage at Failure | 24000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STATEN ISLAND, NY |
| VIN pattern | 1C4RJFAG6CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |