| Issue ID | 995861 |
| Internal NHTSA # | 10525283 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 08/05/12 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The contact owns a 2012 jeep grand cherokee. On 5/8/2012 the contact pushed the start button on the vehicle, the lights on the vehicle flashed once, and immediately the vehicle turned off completely. Contact pushed the start button again, the lights in the vehicle remained off, and the engine did not start. The vehicle battery was completely dead. Contact attempted to jump start the vehicle in order to drive it to the dealer but vehicle still would not start. Subsequently the vehicle was towed to an authorized dealer for repair. Dealer determined vehicle had a bad battery. Per the invoice received from the dealer "body ground at battery was not secure" and after installing new battery mechanic noticed "sparking at lower negative cable on body" and that he "found nut for stud laying in the bottom of the battery tray". Mechanic then noted he fixed the above problems and re-installed the new battery. Dealer then returned the vehicle to the contact. The manufacturer was notified of the issue and a case was assigned. |
| Vehicle Mileage at Failure | 2200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ENCINITAS, CA |
| VIN pattern | 1C4RJEAG3CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |