| Issue ID | 1698455 |
| Internal NHTSA # | 11365186 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 17/10/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My wife was stranded when the engine stopped and will not restart. Mechanic made us aware he cannot fix as this is an issue under an open recall for the vehicle since november 2019. I called a jeep service center who said they cannot apply the recall work because jeep/fiat haven't made the parts available. Meantime we now have a jeep we still have to pay for even though it cannot be driven. This recall came out a year ago and i am told another year could pass before jeep makes parts available to service centers. What in the meantime are impacted jeep owners supposed to do, keep paying for vehicles that cannot be driven? Two years being without a vehicle is completely unacceptable. We had shut off the engine to refuel and the engine would not restart, stranding us. Our mechanic ruled out bad gas and indicated the tipm has malfunctioned. Recall 19v-813 addresses it (jeep's recall for it is v62) but appears another year will pass before the recall can be done. That's a year after the recall was announced. Again, unacceptable. |
| Vehicle Mileage at Failure | 160000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ASHLAND, OH |
| VIN pattern | 1C4RJFAG4CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |