| Issue ID | 1338313 |
| Internal NHTSA # | 10929607 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 02/12/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Car started normally however, once i began driving, a number of diagnostics errors were displayed on the screen. I started to smell as though something was burning so i returned home. A few minutes after that, the entire car went dead. No power at all. I could not even lock the door. I see that there was a recall p60 / nhtsa 14v-634 related to the alternator and the description of events that could occur with that, was pretty close to what i experienced this morning. However, when i researched this with fca, i was told that my vin was not a part of that recall. So now, i am thinking that i may have this defective equipment in my vehicle. I have to have the car towed to a local dealership for a diagnostic review but over the phone, the service rep believed that it sounds like an alternator/battery issue. I have also read numerous complaints from other jeep owners about similar problems. I want to be covered in case this turns out to be an issue where my vehicle should have been included in the alternator recall but was not. I was lucky that the failure occurred before i got away from my home and on the freeway. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STERLING HEIGHTS, MI |
| VIN pattern | 1C4RJFCG7CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |