| Issue ID | 1188024 |
| Internal NHTSA # | 10722703 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 27/04/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | On april 27, 2015 i received important safety recall #r09/nhtsa 14v-115 stating that my vehicle had a defective fuel pump relay which could cause the engine to stall while driving and cause a crash without warning. In other words a serious possibly deadly crash could occur following the sudden shut down of the engine and power systems. To date, jeep/chrysler/fca repeatedly has told me there are no parts to repair the defect and no projected date for repairs. The dealer will not provide a safe loaner vehicle in the interim. So, i drive a deadly vehicle (deadly for myself and other drivers) for some indeterminate period of time. If the vehicle is unsafe as it is reported to be, it should be parked and the manufacturer and dealer should provide an immediate fix or an alternate vehicle. This situation is absurd. Have we not learned anything from the gm ignition switch situation? Apparently not. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WINSTON-SALEM, NC |
| VIN pattern | 1C4RJFAG0CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |