| Issue ID | 1704863 |
| Internal NHTSA # | 11375096 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 03/11/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. Additionally, while making a right turn, the steering wheel failed to operate correctly and became difficult to steer. The contact coasted the vehicle to the shoulder of the roadway, shifted the vehicle into neutral, turned off and restarted the vehicle and the vehicle resumed normal operation. The vehicle was taken to glendale dodge chrysler jeep (900 s. Brand blvd, glendale, ca 91204, (818) 242-4161) where it was diagnosed and determined that the alternator failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer was notified of the failure and informed the contact that the vin was not under recall. The contact mentioned nhtsa campaign number: 17v435000 (electrical system) as a possible solution to the failure however, the vin was not included. The failure mileage was approximately 129,000. |
| Vehicle Mileage at Failure | 129000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SHERMAN OAKS, CA |
| VIN pattern | 1C4RJFCT8CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |