| Issue ID | 1687666 |
| Internal NHTSA # | 11353167 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 21/08/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle shut-off without warning. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. Bill luke chrysler jeep dodge ram (2425 w. Camelback rd, phoenix, az 85015) was contacted and the vehicle was taken the vehicle to have a temporary fuel pump installed in the vehicle. Despite the temporary replacement, the failure persisted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the failure. The failure mileage was unknown. Vin tool confirms parts not available. *bf |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | GLENDALE, AZ |
| VIN pattern | 1C4RJFAG8CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 26/03/20 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BEST PRICE OF ARIZONA |
| Dealer's telephone number | 602-545-6208 |
| Dealer's city | PHOENIX |
| Dealer's state code | AZ |
| Dealer's ZIP code | 85009 |