| Issue ID | 1672396 |
| Internal NHTSA # | 11337649 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 14/11/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to the rossi chrysler dodge jeep ram located at 411 nj-31 s, washington, nj 07882, where the technician stated that there was an unknown light on the dashboard which was fixed. The failure recurred. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the technician stated that the remedy was unavailable. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 165,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 165000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PHILLIPDBURG, NE |
| VIN pattern | 1C4RJFBT1CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |