| Issue ID | 1658538 |
| Internal NHTSA # | 11322718 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 27/04/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact received notification of nhtsa campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. The vehicle was taken to eastchester chrysler jeep dodge ram (4007 boston rd, the bronx, ny 10466) where the vehicle remained in the possession of the dealer due to the recall. The manufacturer was informed of the failure and a case number was provided. The vehicle was repaired. The approximate failure mileage was 90,000.* consumer stated dealer agreed temporary fix at no charge but was charges 500. 00.*jb |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | 3 |
| Source of the issue | HOTLINE VOQ |
| City and State | BRONX, NY |
| VIN pattern | 1C4RJFAG3CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 04/07/19 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | NORTH STAR MITSUBISHI |
| Dealer's telephone number | |
| Dealer's city | LONG ISLAND CITY |
| Dealer's state code | NY |
| Dealer's ZIP code | 11101 |