| Issue ID | 1641714 |
| Internal NHTSA # | 11307217 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 15/01/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 19v813000 (electrical system). The contact stated was unable to start the vehicle after several attempts. There were several warning lights illuminated while attempting to start the vehicle. After several more attempts, the vehicle started and was taken to jones junction dealer, located at 1508 bel air rd, bel air, md 21014, where it was confirmed that the recall parts were not available. The service technician replaced the battery. The failure recurred and the fuel pump was replaced at the same dealer. The manufacturer was not made aware of the issue. The contact was concerned about the part not being available and was told to call the manufacturer at: 800-853-1403. The failure mileage was approximately 125,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 125000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FOREST HILL, MD |
| VIN pattern | 1C4RJFAG5CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |