| Issue ID | 1640484 |
| Internal NHTSA # | 11306300 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 06/05/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while pressing the push start button, the engine would not crank or operate as needed. No warning light was illuminated while the failure occurred. The contact towed the vehicle to (bachman chrysler dodge jeep ram 630 broadway st, jeffersonville, in 47130) where the contact was then informed that the vehicle was subjected to: nhtsa campaign numbers: 15v115000 (electrical system) and 19v813000 (electrical system). The vehicle was repaired. The failure recurred twice. The vehicle was taken back to the same dealer, and the contact was informed that the failure also occurred with the fuel pump relay. The contact was informed that the repair parts were not available. The manufacturer was notified of the failure. The failure mileage was unknown. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LOUISVILLE, KY |
| VIN pattern | 1C4RJFAG3CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |