| Issue ID | 1638787 |
| Internal NHTSA # | 11301960 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 08/01/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Began having issue with vehicle not starting on first push of "start" button, and vehicle starting then stalling. Received recall notice 19v-813 which describes this same issue. Called local dealer (royal chrysler motors, owego, ny 13827) and asked if there was an interim solution because the recall notice says the remedy is not yet available. The dealer said they were aware of the recall, but no interim solution is available. Asked what would happen if my car would not start or quit and would not restart. The dealer did not have any suggestions. The recall notice says i could be reimbursed if i paid to have this specific issue repaired. It is a contradiction to say no remedy is available, but if i have applied a remedy it would be reimbursed. I am afraid of having the vehicle stall while driving and causing a crash. Please help get this resolved. |
| Vehicle Mileage at Failure | 83965 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ENDWELL, NY |
| VIN pattern | 1C4RJFAG2CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |