| Issue ID | 1634718 |
| Internal NHTSA # | 11298982 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 10/01/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at 60 mph on the freeway, the vehicle stalled. The contact managed to veer to the shoulder of the road and attempted to turn the vehicle off and back on which failed for about 2 hours. Aaa was contacted and manually started the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump relay failed and needed to be replaced. However, the parts to do the repair was not available as well as the remedy. The dealer adams chrysler dodge jeep ram located at 1797 west st, annapolis, md 21401; (410) 263-2341 was contacted and confirmed no remedy for the recall repair was available. The vehicle was not repaired however, the failure recurred multiple times intermittently. The contact mentioned nhtsa campaign number: 19v813000 (electrical system) as a possible solution to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000. |
| Vehicle Mileage at Failure | 145000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ARNOLD, MD |
| VIN pattern | 1C4RJFAG0CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |