| Issue ID | 1488516 |
| Internal NHTSA # | 11118946 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 01/08/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the vehicle would crank, but not start. The failure occurred randomly within three months of owning the vehicle. The vehicle was repaired per nhtsa campaign number: 15v115000 (electrical system), but it failed to permanently repair the vehicle. The dealer (breeden dodge chrysler jeep ram, 5900 us-71 bus, fort smith, ar 72908, (888) 611-0803) indicated that the totally integrated power module with the internal fuel pump relay needed to be replaced. The manufacturer was notified of the failure and suggested that the part be replaced. The vehicle was not repaired. The approximate failure mileage was 106,000. *tt consumer stated car was taken to the dealer 3 times and they couldn't fix the problem. Part was installed for $1,250. 00.*jb |
| Vehicle Mileage at Failure | 106000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | FORT SMITH, AR |
| VIN pattern | 1C4RJEBT0CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/04/17 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ORR CHEVROLET |
| Dealer's telephone number | |
| Dealer's city | FORT SMITH |
| Dealer's state code | AR |
| Dealer's ZIP code | 72901 |