Issue ID | 1467206 |
Internal NHTSA # | 11093786 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | JEEP |
Model | GRAND CHEROKEE |
Model Year | 2012 |
File date | 06/05/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | After returning home from a 190 mile trip, during which we experienced no maintenance issues or warning lights, my wife and i parked our jeep in our underground garage. Upon unpacking our car we could smell, what appeared to be, an electrical smell with a cloud of smoke forming around the car. We were forced to use the emergency key to reenter the car to inspect it for fire and to open the hood in order to check the electrical system. We observed the car for approximately ten minutes until the smoke cleared to ensure there was no lingering fire. The jeep was towed to an auto shop where they determined that the alternator had completely shorted out, thereby destroying the entire electrical system including the alternator, computer and battery. We consider ourselves very fortunate that this incident did not occur while we were driving on the interstate, or the chesapeake bay bridge which was on our route. We have since learned that chrysler had issued a recall for this alternator in 2017. However, we were never notified about the recall. We are concerned that this could happen to someone else on the highway while they are driving and could be devastating if they lose control of the car due to the loss of power, or worse, a fire. We are hoping to be reimbursed by chrysler for the cost of repair which totaled $2,900. |
Vehicle Mileage at Failure | 75240 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ASHBURN, VA |
VIN pattern | 1C4RJFBG5CCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |