2012 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2012 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2012 electrical system and complaints other owners have filed.
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2012 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

 Issue ID1448037
 Internal NHTSA #11073608
 ManufacurerChrysler (FCA US LLC)
 BrandJEEP
 ModelGRAND CHEROKEE
 Model Year2012
 File date10/02/18
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemA week ago my battery light came on in my car on my way home. Luckily i was able to get home before it died. We drove my car to an independent mechanic that we always go to get it diagnosed. My mechanic said i made it just in time because when they went to start my vehicle it was completely dead. They diagnosed that i had a bad battery and replaced it. They also identified that the alternator was bad and said there was a recall on it (i never received a recall notice on this part though). My car was towed to a nearby chrysler dealership and they completed all the open recalls on it, including the alternator belt. Then my car was towed back to my independent mechanic. After my mechanic ran my car for 20 minutes the car shut off and it was found that the powertrain control module shorted. I immediately called chrysler customer service to report the issue. It has been over a week and i have spoken to 5 different customer service agents. Every single one has told me something different and a different process i have to follow. My car has been towed back to the dealership and just sitting there. It has been over a week since i have had my car. I just heard from a customer service agent today that the car has to be diagnosed by the dealership and they have to declare that the pcm is not working. I have no idea what will happen after that. I am really trying to get them to pay for this and not go through a reimbursement process because i don't have faith i will actually get reimbursed in the end. I am so disgusted with the treatment chrysler has given me. They obviously are trying everything to get out of paying this. Well they picked the wrong person to mess with, i will not back down.
 Vehicle Mileage at Failure70000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateROUND LAKE, IL
VIN pattern 1C4RJFAG5CCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed35
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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