| Issue ID | 1433285 |
| Internal NHTSA # | 11055366 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 07/12/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. While parking the vehicle at home, smoke was seen coming from the front of the vehicle and a burning odor was detected. The contact stated that the check battery warning indicator illuminated. There was no fire. The vehicle was taken to milton ruben superstore (3512 washington rd, augusta, ga 30907, (888) 516-3797) where it was diagnosed that the alternator and battery failed. The alternator, battery, and cpm were replaced. Two weeks prior to the failure, the battery was replaced. The manufacturer was made aware of the failure and offered no further assistance. The contact received notification of nhtsa campaign number: 17v435000 (electrical system). The parts were not available for the recall repair. The manufacturer stated that owners would receive a second notice in 2018 when final remedy parts become available. The contact did not feel safe driving the vehicle. The failure mileage was approximately 87,000. |
| Vehicle Mileage at Failure | 87000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | EVANS, GA |
| VIN pattern | 1C4RJEAG8CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |