| Issue ID | 1411258 |
| Internal NHTSA # | 11030706 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 29/09/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My 2012 jeep grand cherokee stalls without warning for months now. Now it is starting to hard start or not start at all and continues to stall when i am driving. I have been to the dealership 10+ times and they have found "nothing wrong" but have attempted to fix other problems that i have had to pay for that have still not fixed the problem. It has not been able to be recreated even though they have kept it for a week multiple times and put hundreds of additional miles on it. This is a serious accident and health issue when i am driving on the street or highway from 25/35+ mph and all of a sudden it just stalls and there is not power stearing or control at all. It also "jerks" sometimes when i push on the gas when accelerating. There has been a recall regarding some 2012 jeep grand cherokees but they say not mine. If i have continuously have this issue, why is mine not recalled as well??? I do understand that vehicle recalls are vin specific although the manufacturer could have placed a defect part into mine also. I have asked for a monitor to be placed on my vehicle to "get the codes if possible when it stalls" but have been told "no" 2+ times from the dealer. I do not have another vehicle to use when ever i need and have had to wait up to 2 weeks to get it to the dealer due to dealer rental availability. |
| Vehicle Mileage at Failure | 82700 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HARRISBURG, PA |
| VIN pattern | 1C4RJFBT6CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |