| Issue ID | 1408239 |
| Internal NHTSA # | 11023912 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 31/08/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact's wife owns a 2012 jeep grand cherokee. While the contact's wife was driving, the battery indicator illuminated. Suddenly, the contact noticed smoke under the hood. Upon further inspection, the contact noticed smoke coming from the battery and then it burst into flames. The contact disconnected the battery and the fire went out. There were no injuries. A fire report was not filed. The vehicle was towed to an unknown local dealer where it was diagnosed that the alternator and battery needed to be repaired. The vehicle was not repaired. The vehicle was currently at the dealer. The contact received notification of nhtsa campaign number: 17v435000 (electrical system) in the mail. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 70,000. The consumer requested to have the vehicle repaired and to be reimbursed for the cost of car rental expenses. Updated 10/24/2017*js |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | JACKSONVILLE, FL |
| VIN pattern | 1C4RJEAG1CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |