| Issue ID | 1406359 |
| Internal NHTSA # | 11022330 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 07/09/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000 (electrical system). While driving, the engine stalled and lost power. The contact smelled a burning odor, but the location could not be determined. Also, the battery warning indicator illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The contact called whitten brothers of richmond at (804) 378-0707 (10701 midlothian turnpike #100, richmond, va 23235) where it was confirmed that the parts were not available for the recall remedy. The dealer stated that the contact could pay a fee for the repairs, but reimbursement was not guaranteed. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000. Vin tool confirms parts not available/parts distribution disconnect. |
| Vehicle Mileage at Failure | 82000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GLEN ALLEN, VA |
| VIN pattern | 1C4RJFCG9CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |