| Issue ID | 1404996 |
| Internal NHTSA # | 11021131 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 10/07/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of nhtsa campaign number: 17v435000 (electrical system); however, the parts to do the repair were unavailable. While driving, the contact heard an abnormal noise under the hood. After the gear shifter was placed in park, the contact smelled a burning odor throughout the vehicle. The next day, while attempting to start the vehicle, it failed to start and the battery indicator illuminated. The vehicle was towed to bertera chrysler jeep dodge ram (539 riverdale st, west springfield, ma 01089 (413) 734-4980) where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The manufacturer stated that the contact could pay for the repairs and then be reimbursed. The approximate failure mileage was 88,000. Parts distribution disconnect. |
| Vehicle Mileage at Failure | 88000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WEST SPRINGFIELD, MA |
| VIN pattern | 1C4RJFAG0CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |