| Issue ID | 1398684 |
| Internal NHTSA # | 11013867 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 05/08/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Was driving the car fine on the highway at 50 mph. The lights flickered and an emergency repair notice flashed on the dash. At that point, an air suspension warning light and other lights came on. The car went dead suddenly, no lights, no nothing. Complete loss of electricity. When i stopped i could smell smoke. Was able to safely get out of the car and had it towed to the dealer. Dealer says the alternator is dead and possibly the pcm (drive train computer) is dead. Total repairs for 2300. 00. They issued a safety recall for these alternators but because there is no open recall for my car, the dealer is not budging. There should be a recall for all the alternators 160 and 180. My infant son was in the back seat when the car died. This is unacceptable. |
| Vehicle Mileage at Failure | 78000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SMYRNA, GA |
| VIN pattern | 1C4RJFCG7CCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |