| Issue ID | 1393961 |
| Internal NHTSA # | 11010095 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2012 |
| File date | 20/07/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | During my drive home from another town where i work approx 30 minutes away my alternator shorted out and blew out the battery. I was extra lucky and did not wreck but then when my husband got there to jump the vehicle it started the jumper cables completely on fire!!! We were able to get the fire out and get it to a parts store. The alternator is completely broken and who knows what else it burned while the alternator was burning up. You could smell burning wires even hours after the incident. When i contacted about the recall issue they said my jeep was not covered under the alternator recall taking effect august 24, 2017 yet my alternator did exactly what the effected alternators are doing the only difference was i was able to not wreck my vehicle. Then it almost caused an even worse issue by starting things on fire and burning up who knows what else in the vehicle. Why is my vehicle not included in this recall!!!??? I was driving on a small highway. I included a photo of the jumper cables after they were caught on fire. |
| Vehicle Mileage at Failure | 97000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEADVILLE, CO |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |